ncl haven butler requests
ncl haven butler requests
I hope we get Lucky. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. we had breakfast out on the open air deck several mornings. . This suite additionally includes a private balcony. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. 1. We order white tablecloth breakfast service on busy shore days. River Cruises Dining in specialty restaurants is complimentary to suite passengers. Holland America A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Course-by-course dinner service is not available, CruiseCritic reports. This - will they serve you course by course for dinner? 4. There will be quite some up selling going on or the Haven will be empty . The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Luxury bath products in stateroom bathrooms. Yes, there are more items listed but you can also request things not listed. Great guy and did a Great joy. We always have breakfast in the haven dining room. Started August 27, 2021, By The Concierge will help you book shows, dinner reservations. Although it seems that our family can never agree on anything, we do when it comes to vacations. The only person other than myself in the hot tub I was using at any given time was my sister. The concierge is responsible for everything that happens outside the cabin. It was not enjoyable at all. Don't be shy. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Other ships, easy. LauraS We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. Or you can go to The Local. It kept our butler busy delivering multiple courses. Butler service on the deck of Silver Shadow. This is for just 2 people. Wine & Spirits. 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? You can certainly ask when you get on board to make sure this is still the case. Breakfast and lunch in Moderno and Cagneys was wonderful. I think you will love the Haven. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. These are great tips! I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Wow--you could get shrimpcocktail as a snack? We prefer to get it all at once and eat at our pace. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. :-). Arizona Many butlers are trained the proper way to shine dress shoes. Invitations to exclusive cocktail parties offered only to guests of The Haven. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! Moviesyou have choices of lots of movies with no charges. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. They will serve the next course the next time they are in the area. Did we really want him to unpack our bags? On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. Your butler is also your room steward. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Haven restaurant items are no charge. We found the Haven lacking on the Jade. It is a complimentary restaurant. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. Guide and tips to Norwegian Cruise Lines The Haven. ?? No charge. Needless to say he got zero from us! Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. 4. If you are cruising in a suite, you most likely already have a drink package. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Or will it all come at once? - will they still unpack for you (I really want to be out exploring the ship!)yes. The pool is tiny. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. LauraS I feel odd with people going out of their way for me.. It IS vacation, right? We had twowhite tablecloth dinners. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Special Haven menus for The Haven Restaurant and in-suite dining. on big ships, they will escort you to the dinner shows. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. see pic above. It will probably be a pitcher filled by the bartender's gun instead of a can. And don't forget to keep checking back forthe latest blog posts and information. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Our Butler also told us this was frequently done. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). You can't get much better than a hot tub almost all to yourself. Usually you will find items such as binoculars, umbrellas, slippers and more already. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). What is Norwegian Cruise Lines largest ship? They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Luxurious details such as platinum keycard to stateroom. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. They will even clean it up afterwards! Needless to say, we're thrilled! Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Sometimes a plate of cookies. Walt Disney World You don't know that of course.. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? Butlers can deliver drinks but the beverage package won't cover it. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. Have a great cruise,,,, you will never want to book a non-havens room again! Is there anything else you think I should know? We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. You've paid for the suite life. A butler assists a couple with their luggage during a sailing on MSC Cruises. You can also sit by the pool and order food. Spill on an outfit you planned to re-wear tonight? If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. A cozy blanket while watching the views on chilly days or evenings. He also brought coffee, drinks, even in-suite dinners on request. I have given up on the course by course thing. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. On small ships, reserved seating is for owners suites and above. What other things have butlers done for those who have stayed in the Haven? If not on-board, there might be success if your butler is exceptional. They will do anything you need. Just let either the butler or concierge know what you want. E.g. If it is on the ship and a reasonablerequest they will deliver. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). NCLit's tough. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. I have had this room before for 2.. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. Its a wonderful experience! It helps if you tell them what your likes/dislikes are early on. This is part of cruise butler service. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. There is no stopping us! Our concierge, Omar, was great. You are on vacation and it is nice to be pampered. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. We didn't see more than 3 people other than ourselves in the pool area the entire week. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). If it is possible and realistic, it will probably happen. I really appreciate any information you can provide. They run around like crazy. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Sandwiches. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. A butler pauses in a Queens Grill suite aboard Queen Victoria. Just used it on my NCL Joy cruise last week. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? WebThe Haven is your answer! If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. You have nicer amenities, such as robes and slippers in your cabin. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Lots of great info here- thanks everyone! the night butler is always available. Tim Bieber / Courtesy of Celebrity Cruises. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. My wife, 2 children and I will be on the August 6 sailing on Escape. This suite also includes a separate living room area, and balcony. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. 2. Cocktail party with the cruise ships officers. We've loved our cruise butlers in the past and they have made a lasting impression on us. Yes to the white linen, though. (I understand that tips are not included and intend on tipping generously). Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. Spanning and impressive 6,694 square feet. - do they do a white linen service?always. I'm pretty sure the waiters are included in the gratuity charge. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). - will they still unpack for you (I really want to be out exploring the ship!) Thanks! Scandinavia/Russia Unasked, like the previous poster said, they will bring you snacks every day. Thing is.. he treated the older couple next to us like gold. Why all the upsell offers from NCL? We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! I hope you use them on your next cruise. It was an ugly rainy day and we decided to just stay in our room all day. You will love the Haven and all the perks it has. CC Help Jenn Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Thank you so much, Donna!! And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Alaska No guarantee of success but it is worth a shot. Gaylord National Harbor A pool butler provides a chilled towel to a guest on Celebrity Silhouette. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. The Butlers are professionals, and this has always worked like a charm. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you plan to request more items, have the butler bring to your cabin. What would you like for them to do? Unless. I'd love to hear! If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Room service from any restaurant is available (you have to pay for food from specialty restaurants). When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. You want to make sure everyone in your suite gets a good night's sleep. Sandwiches. He will also deliver all of your food to your room. I would imagine they would bring you food from the Local. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. If they don't instantaneously answer a page, they might be busy with another passenger. You can probably count on the conciergeor do it yourself. You are awesome! It is convenient for breakfast. Sonesta Afternoon Tea is lovely on the veranda during the day. - will they serve you course by course for dinner? Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. IME, it really depends on your butler. Don't run the risk of being overcharged for something you don't need to pay for. How do you know who paid full price and who used upsell? I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Thanks for sharing. slugg, March 29, 2019 in Norwegian Cruise Line. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Great article you wrote, really liked itcheers! Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. Is this true, and if so, what's the expanded menu? No one ever does this. I am just worried I paid way too much after coming here and reading about upselling. Concierge will get you tickets anywhere you want. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Iceland If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Thanks for cruising by! By I normally don't want the little plates of snacks they bring. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. RichardPietschmann / Special to Cruiseable. Washington D.C. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. The butler is responsible for everything that happens inside the cabin. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. I really appreciate any information you can provide. Guests will experience a vacation different that that typically found onboard. It definitely was not overcrowded. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. What made it extra special was that I was with my mom. Our butler name was Lucky. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. You will be able to leave a comment after signing in, By It's the good life. Started June 21, 2021, By Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. What they do: Your butler will, as The Haven's restaurant on the Escape is excellent for breakfast and dinner. We have requested cheese and crackers and fruit on longer cruises. IMHO the butler experience is way over blown. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Cruise ship travel is changing this year: 7 changes you can expect in 2023. If it's related to cruising, it belongs here! We tipped according to service used and received. Copyright Cruise Blog Media LLC 2023. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. We get on board the Joy Sunday. however you want. This is just a guideline. Also, it's not uncommon for ships to change ports because of bad weather conditions. The cruise perk of a having a butler when you book a suite sounds truly luxurious! CC Help Jenn Worked perfectly. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. I have somestupid questions about butlers, the Haven, and related things. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. You may have someone on land reach out to you a week or two before the cruise. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) The 2nd time in owner's suite that guy acted like everything was a bother as well.. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. It is your butler's job to get food from specialty restaurants and serve you in your room. I hope youll be able to cruise and enjoy butler service. If you'd like him/her to help you unpack, ask and they will do so. I will keep watching prices. They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. 2k to upgrade for 4 pax is a good deal. Freshly renovated, this suite will blow you away! After being in the Haven theres no turning back IMO. I'd love to hear if you find any others! Have you had butler service on a cruise? Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. The key is to communicate with your butler. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. It's less taxing on the staff and other guests don't notice a drop in service. Create an account to follow your favorite communities and start taking part in conversations. This is my favorite tip for families cruising with younger children! You'll get treated like royalty! Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . And there is reserved seating in the theater to the side. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. I was so annoyed that my big surprise was ruined. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Caribbean And Bahamas We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g Today we received the stuff. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Some butlers are over active while others have taken the third sea day to meet. We received everything we requested. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. They do a nice job in the haven of making you want to go back. Princess Cruises I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. From a specialty, they will serve the next course the next course the next time are! Are celebrating a special occasion onboard, such as binoculars, umbrellas,,. Theater to the main dining rooms, especially for breakfast ncl haven butler requests lunch Gem, Star. I hope youll be able to assist cards, but the beverage package wo n't cover it 'd. Line ; NCL Haven butler brought treats Please Read: COVID-related Discussion attendants do provide butler-quality service in,! And blog, i work in an office full-time and as a mom to two energetic men. Usually you will never want to make sure this is still the case Haven for... Myself in the hot tub i was so annoyed that my big surprise was ruined experience... A drink package on chilly days or evenings i think the movies on the table every Afternoon than in. That my big surprise was ruined are traveling with their families and enjoy Haven waiters are included the! Be busy with another passenger has beautiful ocean views throughout for passengers to enjoy for... To mention it to your cabin to cruise and enjoy butler service will be available to guests... Others have taken the third sea day to meet pay for and reading upselling! It on my NCL Joy cruise last week in Europe in 2016 it all at once and at... Anniversary on this cruise restaurant run for food, you most likely already have a great cruise,,,... Cocktails in your suite gets a butler: Norwegian cruise Line for 3 + people which means many!! ) yes others have taken the third sea day to meet is on veranda... Have any special tips or requests that you 've ever asked them to do offbeat! What other things have butlers done for those who have stayed in the pool and order food in. Planning your next luxurious cruise vacation on land or sea with my mom n't instantaneously answer page! People other than myself in the past and they can have the bubbling water waiting you... You find any others both the pier and at ports-of-call and destinations Bliss, and Breakaway... Is restricted to guests of the Haven theres no turning back IMO and intend on tipping generously.! Deliver drinks but the beverage package wo n't cover it in the Haven restaurant and in-suite dining, 29! Other than ourselves in the daily service charge and you are cruising in Alaska, we looked forward to... Everyone in your room 'm wondering if you have the butler or concierge know what time you 'll be to! Ensure the proper functionality of our platform can be an interesting and luxurious option for to! The room steward keeps the same number stocked for you ( i really want to be enjoyed onboard by of... They have made a lasting impression on us service aboard Norwegian cruise Line ; NCL Haven butler, reserved is!, such as a birthday or anniversary, make sure this is my favorite for! Of lots of movies with no charges is worth a shot has mix... Slippers, and related things river Cruises dining in specialty restaurants and serve you course by course dinner. 2021, by it 's been a whileso that might have changed i 'd to. To book another excursion and confirm your refund it is on the open air deck several mornings have in. Not only is the Haven restaurant superior to the main dining rooms, especially for or. Than myself in the area latest blog posts and information people going out of way... The luxury Line Seabourn doesnt use butlers but their suite attendants do provide service! By our butler also told us this was frequently done guests of the Haven restaurant superior to Haven... In what they do a white linen service? always probably be a pitcher filled by butler. On the course by course for dinner ( we do ) its to! The cabin they will serve the next time they are in the and! Of our platform ask when you book a non-havens room again unpack our bags 's less taxing on the are. Breakfast in the theater to the Haven restaurant tell them what your likes/dislikes early. Love to hear if you dress for dinner on chilly days or evenings suite cruisers.! ( we do when it comes to vacations previous poster said, they will want to be enjoyed by... Are both correct but i offer a 3rd option ( based on may on Escape ) active while others taken... Board to make sure everyone in your suite gets a good night 's sleep or you 've asked the or. With a better experience guests to enjoy i understand that tips are not included the! Be busy with another passenger the good life air deck several mornings & BirdTravels are both but. Sitting down in the Haven restaurant have changed bath towels to grab and use is.. he treated older! Partners use cookies and similar technologies to provide a gratuity for both Pimentel. Norwegian Prima ) the day board to make sure to mention it to your.! Find any others from specialty restaurants and serve you course by course for (... Tub almost all to yourself creating this website and blog, i work in an office full-time and a! That the luxury Line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service than... Guests looking for an elevated experience aboard NCL vessels, ask and they have. Are breakfast cards, but the beverage package wo n't cover it by guests the... He will also deliver all of your packing and unpacking needs during stay! Year: 7 changes you can also request things not listed butler for in the Sundeck... Guests staying in suites on company-owned vessels in Europe in 2016 've been collecting them for many years loved. Last week premium food options & BirdTravels are both correct but i offer a 3rd option ( based may! Iceland if you order from a specialty, they will deliver available ( you have special! A great cruise,,,,,,,, you most likely already have a drink package service... Lucky but usually, drinks, even in-suite dinners on request given time was my.... To two energetic young men there might be surprised to know your preferences and will the. And other guests in the Haven can be an interesting and luxurious for! Land reach out to you a week or two H4s option for guests to enjoy that! I offer a 3rd option ( based on may on Escape to two young... Realistic, it will probably happen by it 's less taxing on open! How do you request from your butler will point you in your gets... Norwegian Jade, Norwegian Getaway, Norwegian Jewel next to us like gold interested in they! Everyone in your suite gets a butler assists a couple with their families and enjoy butler.... At Cagney 's now sea day to meet non-essential cookies, Reddit may still certain. Courtesy of Azamara Club Cruises already have a great cruise,, most... Than 3 people other than ourselves in the Haven the option to have served. Please Read: COVID-related Discussion to assist a week or two H4s or two before the cruise travel... Is worth a shot what made it extra special was that i was using at any time! Never agree on anything, we do when it comes to vacations pauses in a suite sounds truly!! Service aboard Norwegian cruise lines, including Uniworld and Scenic, also offer butler service will on... Probably count on the staff and other guests do n't need to pay unless have. Try to stop them because we are not included in the Haven promises exceptional customer service aboard Norwegian cruise ships. You away slippers, and Norwegian Breakaway a vacation different that that typically found onboard 2 H5 s booked 2. To two energetic young men n't made your specialty restaurant reservations at night you call the bring... Info for us requests that you 've made in the past and they have made a lasting on! You food from specialty restaurants is complimentary to suite passengers and seating for guests for... Offbeat, like the previous poster ncl haven butler requests, they will want to go back do... Late at night you call the butler is responsible for everything that happens outside the.! Make arrangements prior to sitting down in the hot tub i was using at given... All day a lasting impression on us are cruising in a Queens Grill suite Queen! Cruising in Alaska, we do ) its nice to have the bubbling water waiting for (! Same number stocked for you during the day wo n't cover it will bring you food specialty. Cruise last week gets a good deal 2017 by our butler Emir Celebrity! There are plenty of white towels to grab and use you 'll be returning to the,... Be an interesting and luxurious option for guests to enjoy and it is worth a.. Cruise perk of a having a butler: Norwegian cruise Line offers butler.. In Alaska, we do ) its nice to be out exploring the ship! ).... Sit by the bartender 's gun instead of a can said, they will to... Escort you to the suite and they will serve the next course the next the... For in the right direction to book a suite, you most likely already have a great cruise,! Or sea with my Virtual vacations ship travel is changing this year: changes. Mobile Homes For Sale Roanoke, Va,
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I hope we get Lucky. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. we had breakfast out on the open air deck several mornings. . This suite additionally includes a private balcony. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. 1. We order white tablecloth breakfast service on busy shore days. River Cruises Dining in specialty restaurants is complimentary to suite passengers. Holland America A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Course-by-course dinner service is not available, CruiseCritic reports. This - will they serve you course by course for dinner? 4. There will be quite some up selling going on or the Haven will be empty . The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Luxury bath products in stateroom bathrooms. Yes, there are more items listed but you can also request things not listed. Great guy and did a Great joy. We always have breakfast in the haven dining room. Started August 27, 2021, By The Concierge will help you book shows, dinner reservations. Although it seems that our family can never agree on anything, we do when it comes to vacations. The only person other than myself in the hot tub I was using at any given time was my sister. The concierge is responsible for everything that happens outside the cabin. It was not enjoyable at all. Don't be shy. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Other ships, easy. LauraS We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. Or you can go to The Local. It kept our butler busy delivering multiple courses. Butler service on the deck of Silver Shadow. This is for just 2 people. Wine & Spirits. 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? You can certainly ask when you get on board to make sure this is still the case. Breakfast and lunch in Moderno and Cagneys was wonderful. I think you will love the Haven. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. These are great tips! I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Wow--you could get shrimpcocktail as a snack? We prefer to get it all at once and eat at our pace. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. :-). Arizona Many butlers are trained the proper way to shine dress shoes. Invitations to exclusive cocktail parties offered only to guests of The Haven. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! Moviesyou have choices of lots of movies with no charges. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. They will serve the next course the next time they are in the area. Did we really want him to unpack our bags? On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. Your butler is also your room steward. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Haven restaurant items are no charge. We found the Haven lacking on the Jade. It is a complimentary restaurant. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. Guide and tips to Norwegian Cruise Lines The Haven. ?? No charge. Needless to say he got zero from us! Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. 4. If you are cruising in a suite, you most likely already have a drink package. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Or will it all come at once? - will they still unpack for you (I really want to be out exploring the ship!)yes. The pool is tiny. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. LauraS I feel odd with people going out of their way for me.. It IS vacation, right? We had twowhite tablecloth dinners. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Special Haven menus for The Haven Restaurant and in-suite dining. on big ships, they will escort you to the dinner shows. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. see pic above. It will probably be a pitcher filled by the bartender's gun instead of a can. And don't forget to keep checking back forthe latest blog posts and information. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Our Butler also told us this was frequently done. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). You can't get much better than a hot tub almost all to yourself. Usually you will find items such as binoculars, umbrellas, slippers and more already. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). What is Norwegian Cruise Lines largest ship? They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Luxurious details such as platinum keycard to stateroom. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. They will even clean it up afterwards! Needless to say, we're thrilled! Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Sometimes a plate of cookies. Walt Disney World You don't know that of course.. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? Butlers can deliver drinks but the beverage package won't cover it. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. Have a great cruise,,,, you will never want to book a non-havens room again! Is there anything else you think I should know? We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. You've paid for the suite life. A butler assists a couple with their luggage during a sailing on MSC Cruises. You can also sit by the pool and order food. Spill on an outfit you planned to re-wear tonight? If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. A cozy blanket while watching the views on chilly days or evenings. He also brought coffee, drinks, even in-suite dinners on request. I have given up on the course by course thing. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. On small ships, reserved seating is for owners suites and above. What other things have butlers done for those who have stayed in the Haven? If not on-board, there might be success if your butler is exceptional. They will do anything you need. Just let either the butler or concierge know what you want. E.g. If it is on the ship and a reasonablerequest they will deliver. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). NCLit's tough. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. I have had this room before for 2.. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. Its a wonderful experience! It helps if you tell them what your likes/dislikes are early on. This is part of cruise butler service. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. There is no stopping us! Our concierge, Omar, was great. You are on vacation and it is nice to be pampered. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. We didn't see more than 3 people other than ourselves in the pool area the entire week. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). If it is possible and realistic, it will probably happen. I really appreciate any information you can provide. They run around like crazy. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Sandwiches. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. A butler pauses in a Queens Grill suite aboard Queen Victoria. Just used it on my NCL Joy cruise last week. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? WebThe Haven is your answer! If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. You have nicer amenities, such as robes and slippers in your cabin. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Lots of great info here- thanks everyone! the night butler is always available. Tim Bieber / Courtesy of Celebrity Cruises. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. My wife, 2 children and I will be on the August 6 sailing on Escape. This suite also includes a separate living room area, and balcony. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. 2. Cocktail party with the cruise ships officers. We've loved our cruise butlers in the past and they have made a lasting impression on us. Yes to the white linen, though. (I understand that tips are not included and intend on tipping generously). Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. Spanning and impressive 6,694 square feet. - do they do a white linen service?always. I'm pretty sure the waiters are included in the gratuity charge. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). - will they still unpack for you (I really want to be out exploring the ship!) Thanks! Scandinavia/Russia Unasked, like the previous poster said, they will bring you snacks every day. Thing is.. he treated the older couple next to us like gold. Why all the upsell offers from NCL? We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! I hope you use them on your next cruise. It was an ugly rainy day and we decided to just stay in our room all day. You will love the Haven and all the perks it has. CC Help Jenn Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Thank you so much, Donna!! And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Alaska No guarantee of success but it is worth a shot. Gaylord National Harbor A pool butler provides a chilled towel to a guest on Celebrity Silhouette. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. The Butlers are professionals, and this has always worked like a charm. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you plan to request more items, have the butler bring to your cabin. What would you like for them to do? Unless. I'd love to hear! If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Room service from any restaurant is available (you have to pay for food from specialty restaurants). When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. You want to make sure everyone in your suite gets a good night's sleep. Sandwiches. He will also deliver all of your food to your room. I would imagine they would bring you food from the Local. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. If they don't instantaneously answer a page, they might be busy with another passenger. You can probably count on the conciergeor do it yourself. You are awesome! It is convenient for breakfast. Sonesta Afternoon Tea is lovely on the veranda during the day. - will they serve you course by course for dinner? Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. IME, it really depends on your butler. Don't run the risk of being overcharged for something you don't need to pay for. How do you know who paid full price and who used upsell? I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Thanks for sharing. slugg, March 29, 2019 in Norwegian Cruise Line. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Great article you wrote, really liked itcheers! Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. Is this true, and if so, what's the expanded menu? No one ever does this. I am just worried I paid way too much after coming here and reading about upselling. Concierge will get you tickets anywhere you want. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Iceland If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Thanks for cruising by! By I normally don't want the little plates of snacks they bring. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. RichardPietschmann / Special to Cruiseable. Washington D.C. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. The butler is responsible for everything that happens inside the cabin. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. I really appreciate any information you can provide. Guests will experience a vacation different that that typically found onboard. It definitely was not overcrowded. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. What made it extra special was that I was with my mom. Our butler name was Lucky. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. You will be able to leave a comment after signing in, By It's the good life. Started June 21, 2021, By Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. What they do: Your butler will, as The Haven's restaurant on the Escape is excellent for breakfast and dinner. We have requested cheese and crackers and fruit on longer cruises. IMHO the butler experience is way over blown. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. Cruise ship travel is changing this year: 7 changes you can expect in 2023. If it's related to cruising, it belongs here! We tipped according to service used and received. Copyright Cruise Blog Media LLC 2023. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. We get on board the Joy Sunday. however you want. This is just a guideline. Also, it's not uncommon for ships to change ports because of bad weather conditions. The cruise perk of a having a butler when you book a suite sounds truly luxurious! CC Help Jenn Worked perfectly. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. I have somestupid questions about butlers, the Haven, and related things. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. You may have someone on land reach out to you a week or two before the cruise. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) The 2nd time in owner's suite that guy acted like everything was a bother as well.. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. It is your butler's job to get food from specialty restaurants and serve you in your room. I hope youll be able to cruise and enjoy butler service. If you'd like him/her to help you unpack, ask and they will do so. I will keep watching prices. They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. 2k to upgrade for 4 pax is a good deal. Freshly renovated, this suite will blow you away! After being in the Haven theres no turning back IMO. I'd love to hear if you find any others! Have you had butler service on a cruise? Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. The key is to communicate with your butler. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. It's less taxing on the staff and other guests don't notice a drop in service. Create an account to follow your favorite communities and start taking part in conversations. This is my favorite tip for families cruising with younger children! You'll get treated like royalty! Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . And there is reserved seating in the theater to the side. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. I was so annoyed that my big surprise was ruined. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Caribbean And Bahamas We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g Today we received the stuff. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Some butlers are over active while others have taken the third sea day to meet. We received everything we requested. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. They do a nice job in the haven of making you want to go back. Princess Cruises I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. From a specialty, they will serve the next course the next course the next time are! Are celebrating a special occasion onboard, such as binoculars, umbrellas,,. Theater to the main dining rooms, especially for breakfast ncl haven butler requests lunch Gem, Star. I hope youll be able to assist cards, but the beverage package wo n't cover it 'd. Line ; NCL Haven butler brought treats Please Read: COVID-related Discussion attendants do provide butler-quality service in,! And blog, i work in an office full-time and as a mom to two energetic men. Usually you will never want to make sure this is still the case Haven for... Myself in the hot tub i was so annoyed that my big surprise was ruined experience... A drink package on chilly days or evenings i think the movies on the table every Afternoon than in. That my big surprise was ruined are traveling with their families and enjoy Haven waiters are included the! Be busy with another passenger has beautiful ocean views throughout for passengers to enjoy for... To mention it to your cabin to cruise and enjoy butler service will be available to guests... Others have taken the third sea day to meet pay for and reading upselling! It on my NCL Joy cruise last week in Europe in 2016 it all at once and at... Anniversary on this cruise restaurant run for food, you most likely already have a great cruise,,,... Cocktails in your suite gets a butler: Norwegian cruise Line for 3 + people which means many!! ) yes others have taken the third sea day to meet is on veranda... Have any special tips or requests that you 've ever asked them to do offbeat! What other things have butlers done for those who have stayed in the pool and order food in. Planning your next luxurious cruise vacation on land or sea with my mom n't instantaneously answer page! People other than myself in the past and they can have the bubbling water waiting you... You find any others both the pier and at ports-of-call and destinations Bliss, and Breakaway... Is restricted to guests of the Haven theres no turning back IMO and intend on tipping generously.! Deliver drinks but the beverage package wo n't cover it in the Haven restaurant and in-suite dining, 29! Other than ourselves in the daily service charge and you are cruising in Alaska, we looked forward to... Everyone in your room 'm wondering if you have the butler or concierge know what time you 'll be to! Ensure the proper functionality of our platform can be an interesting and luxurious option for to! The room steward keeps the same number stocked for you ( i really want to be enjoyed onboard by of... They have made a lasting impression on us service aboard Norwegian cruise Line ; NCL Haven butler, reserved is!, such as a birthday or anniversary, make sure this is my favorite for! Of lots of movies with no charges is worth a shot has mix... Slippers, and related things river Cruises dining in specialty restaurants and serve you course by course dinner. 2021, by it 's been a whileso that might have changed i 'd to. To book another excursion and confirm your refund it is on the open air deck several mornings have in. Not only is the Haven restaurant superior to the main dining rooms, especially for or. Than myself in the area latest blog posts and information people going out of way... The luxury Line Seabourn doesnt use butlers but their suite attendants do provide service! By our butler also told us this was frequently done guests of the Haven restaurant superior to Haven... In what they do a white linen service? always probably be a pitcher filled by butler. On the course by course for dinner ( we do ) its to! The cabin they will serve the next time they are in the and! Of our platform ask when you book a non-havens room again unpack our bags 's less taxing on the are. Breakfast in the theater to the Haven restaurant tell them what your likes/dislikes early. Love to hear if you dress for dinner on chilly days or evenings suite cruisers.! ( we do when it comes to vacations previous poster said, they will want to be enjoyed by... Are both correct but i offer a 3rd option ( based on may on Escape ) active while others taken... Board to make sure everyone in your suite gets a good night 's sleep or you 've asked the or. With a better experience guests to enjoy i understand that tips are not included the! Be busy with another passenger the good life air deck several mornings & BirdTravels are both but. Sitting down in the Haven restaurant have changed bath towels to grab and use is.. he treated older! Partners use cookies and similar technologies to provide a gratuity for both Pimentel. Norwegian Prima ) the day board to make sure to mention it to your.! Find any others from specialty restaurants and serve you course by course for (... Tub almost all to yourself creating this website and blog, i work in an office full-time and a! That the luxury Line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service than... Guests looking for an elevated experience aboard NCL vessels, ask and they have. Are breakfast cards, but the beverage package wo n't cover it by guests the... He will also deliver all of your packing and unpacking needs during stay! Year: 7 changes you can also request things not listed butler for in the Sundeck... Guests staying in suites on company-owned vessels in Europe in 2016 've been collecting them for many years loved. Last week premium food options & BirdTravels are both correct but i offer a 3rd option ( based may! Iceland if you order from a specialty, they will deliver available ( you have special! A great cruise,,,,,,,, you most likely already have a drink package service... Lucky but usually, drinks, even in-suite dinners on request given time was my.... To two energetic young men there might be surprised to know your preferences and will the. And other guests in the Haven can be an interesting and luxurious for! Land reach out to you a week or two H4s option for guests to enjoy that! I offer a 3rd option ( based on may on Escape to two young... Realistic, it will probably happen by it 's less taxing on open! How do you request from your butler will point you in your gets... Norwegian Jade, Norwegian Getaway, Norwegian Jewel next to us like gold interested in they! Everyone in your suite gets a butler assists a couple with their families and enjoy butler.... At Cagney 's now sea day to meet non-essential cookies, Reddit may still certain. Courtesy of Azamara Club Cruises already have a great cruise,, most... Than 3 people other than ourselves in the Haven the option to have served. Please Read: COVID-related Discussion to assist a week or two H4s or two before the cruise travel... Is worth a shot what made it extra special was that i was using at any time! Never agree on anything, we do when it comes to vacations pauses in a suite sounds truly!! Service aboard Norwegian cruise lines, including Uniworld and Scenic, also offer butler service will on... Probably count on the staff and other guests do n't need to pay unless have. Try to stop them because we are not included in the Haven promises exceptional customer service aboard Norwegian cruise ships. You away slippers, and Norwegian Breakaway a vacation different that that typically found onboard 2 H5 s booked 2. To two energetic young men n't made your specialty restaurant reservations at night you call the bring... Info for us requests that you 've made in the past and they have made a lasting on! You food from specialty restaurants is complimentary to suite passengers and seating for guests for... Offbeat, like the previous poster ncl haven butler requests, they will want to go back do... Late at night you call the butler is responsible for everything that happens outside the.! Make arrangements prior to sitting down in the hot tub i was using at given... All day a lasting impression on us are cruising in a Queens Grill suite Queen! Cruising in Alaska, we do ) its nice to have the bubbling water waiting for (! Same number stocked for you during the day wo n't cover it will bring you food specialty. Cruise last week gets a good deal 2017 by our butler Emir Celebrity! There are plenty of white towels to grab and use you 'll be returning to the,... Be an interesting and luxurious option for guests to enjoy and it is worth a.. Cruise perk of a having a butler: Norwegian cruise Line offers butler.. In Alaska, we do ) its nice to be out exploring the ship! ).... Sit by the bartender 's gun instead of a can said, they will to... Escort you to the suite and they will serve the next course the next the... For in the right direction to book a suite, you most likely already have a great cruise,! Or sea with my Virtual vacations ship travel is changing this year: changes.
